AWS Connect Solutions Engineer

RESPONSIBILITIES: Kforce has a client in Dallas, TX that is seeking an AWS Connect Solutions Engineer to design, build, and optimize cloud contact center experiences on Amazon Connect for a leading Energy & Utilities company. You'll partner with product, operations, and customer experience teams to deliver scalable, secure, and data-driven customer service capabilities-spanning IVR, chat, and omnichannel messaging-while integrating with core enterprise platforms. Responsibilities: * Design & Im…

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