AWS Contact Center Foundation Engineer ((Amazon Connect Amazon Bedrock)

Must have skills: Hands-on experience with Amazon Connect implementation and administration. Experience with Amazon Bedrock and Generative AI use cases. Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge. Preferred skills Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred. Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop. Proficiency in Python, Node.js, or Java for server…

🔗 Para aplicar a este trabajo, haz clic en el boton “Aplicar a este trabajo” en esta pagina.

Fuente: Adzuna. HoyEnTexas.com conecta a la comunidad hispana con empleos en Texas.