Lead Systems Engineer

Job Title: Lead Systems Engineer Job Location: Dallas, TX Job Type: Contract Job Description: Lead the design, development, configuration, and deployment of Amazon Connect-based contact center solutions for healthcare operations. Build and maintain contact flows, IVR logic, routing profiles, queues, hours of operation, quick connects, callback flows, emergency messaging, holiday routing, and dynamic messaging. Develop and support integrations using AWS Lambda, Amazon Lex, Amazon DynamoDB, Amazo…

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